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SIX OF THE BEST… annoying conspiracies no one is talking about

We throw around the word "conspiracy" far too much these days. We say that everything is a conspiracy (or, worse, a "gate"). And, I mean, given what the Russians are doing to manipulate the American [...]

By |January 31st, 2018|Six of the Best/Worst|0 Comments

SIX OF THE BEST… ways to improve customer service in medicine

As you may or may not know, both my wife and I have had surgery in the past couple of months. Both were outpatient procedures, and we're both fine. And for the most part our [...]

By |December 20th, 2017|Six of the Best/Worst|0 Comments